Free Worldwide Shipping
Frequently asked questions
Order Status
Has my order shipped?
Click the “Tracking” link at the top menu of our site to check your orders status.
How do I change quantities or cancel an item in my order?
I can do that before our specialists send you your order. In 2-6 hours after purchasing a product. You must contact us by e-mail: [email protected]
How do I track my order?
Click the “Tracking” link at the top menu of our site to track your order.
My order never arrived.
Click the “Tracking” link at the top menu of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.
An item is missing from my shipment.
Click the “Tracking” link at the top menu of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.
My product is missing parts.
Click the “Tracking” link at the top menu of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
What is your return policy?
Please see our Terms & Conditions for complete details regarding our return policy.
When will my order ship?
After placing your order, and receiving your tracking number by mail, you may click the “Tracking” link at the top menu of our site to track your order status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

 

International Shipping
What are my payment choices?
During the checkout process, you may choose any of our current payment options and continue to place your order – PayPal or Stripe (using your credit cards). Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
You will not pay for shipping. It is free
What is the return policy?
Please see our Return Policy for complete details regarding our return policy.

 

Guarantees
Low Price Guarantee
It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!
Privacy Policy
We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.
Security
This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.

 

Pricing and Billing
Do I have to pay sales tax?
No you are do not
When will my credit card be charged?
Your credit card will be charged when you place your order.

 

Buyer’s Guide
How do I find my product?
To find the product(s) you’re looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.
How do I navigate the site?
To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You’ll notice that anytime you scroll over something that is a link, your mouse cursor will become a “hand”. Whereas scrolling over anything that is NOT a link will leave your cursor as an “arrow”. You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.

 

How do I contact you?
Please click here for our company contact information.

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